When someone we care about starts off a conversation with “You …” we automatically go on the defense. That’s just how we are made. We believe we have done something wrong so we come back to defend ourselves.
The problem with coming back defensively is that it usually shuts down conversation and often makes things worse.
So what can you do about it? In this video you will learn 3 strategies you can utilize that may even be able to keep you from getting sucked in, in the first place.
Then you will learn 5 tips that when practiced and followed will be able to help you get to the more positive results that you want from the conversation.
Remember, When someone blamingly says “You …”, it is always about them!
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